At CJAquatic, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This GDPR policy outlines how we collect, store, and use your personal information in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect personal information that you provide directly when making a purchase or interacting with us. This may include:
- Name
- Address
- Email address
- Phone number
- Payment details (processed through secure third-party providers)
- Order history
2. How We Use Your Information
Your personal information may be used for the following purposes:
- Order Fulfillment: To process and ship your order to your designated address.
- Customer Communication: To contact you regarding your order, provide updates, answer your queries, and send information about new products or services if you have opted in for such communication.
- Payment Processing: To process your payments securely through trusted payment gateways.
- Legal Compliance: To comply with legal obligations, such as tax and accounting requirements.
3. Data Retention
We will retain your personal data only as long as necessary for the purposes for which it was collected, including for fulfilling orders, managing returns, and complying with legal obligations.
4. Your Data Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: If any of your information is incorrect or incomplete, you have the right to request a correction.
- Erasure: You may request the deletion of your personal data, subject to legal retention requirements.
- Restriction of Processing: You can ask us to restrict how we use your data in certain circumstances.
- Data Portability: You can request that we transfer your personal data to another organization in a structured, commonly used format.
To exercise any of these rights, please contact us at enquiries@cjaquatic.co.uk.