Get in touch!
We’re here to help with any questions about our products, orders or custom requests.
Send us a message
Looking for a custom product or our 3D Print service? Please use our custom item request form.
How can we help you?
Questions about your order, shipping or returns.
View Shipping & Returns → Custom RequestsGet a quote for a custom design or 3D printing request.
Request a Custom Item → Product QuestionsNeed help choosing the right product for your tank?
Browse Our Guides →Our products are tested in real aquariums before being added to our range.
Ask us aboveInterested in stocking our products? Send us a message and we can discuss it.
Ask us aboveFrequently asked questions
Are your products safe for fish and shrimp?
Yes, our aquarium products are designed for aquarium use and tested in our own fish room before being sold.
Can I return an item if I change my mind?
Dry goods can usually be returned within 30 days, provided they are unused, original and saleable. See our return policy for full details.
How long does shipping take?
Orders are usually dispatched the next business day when placed before 6:00 PM UK time.
What materials do you use?
Our aquarium accessories are made using materials selected for aquarium use, durability and practical testing.
Do you ship internationally?
We currently ship within the UK. For international shipping, please contact us before ordering.
How do I clean aquarium ornaments?
Rinse with aquarium-safe water and avoid soaps, detergents or household cleaning products.
Free UK Shipping
On all orders
30 Day Returns
No hassle returns
Secure Checkout
Shop with confidence
Support Small Business
Thank you for your support!